Gemma Tuxford, UK business development and account management for Zerica, details how the firm’s BeviLaNatura-branded drinks dispensers are helping distributors and engineers:
In an ideal world, drinks dispensers would just look after themselves and distributors and engineers wouldn’t have to get involved much at all after the initial sale and install. Sounds like science fiction, doesn’t it? Well, make way for Zerica/BeviLaNatura’s prize winning touchscreen operated, internet connected models, the Hot’nCold and the OnTop.
Bursting with telemetry and overflowing with ‘Internet of Things’ magic, these revolutionary machines not only allow monitoring via the internet of real-time machine usage data including volumes and technical metrics (e.g. voltage, pressure, temperature), but also send email alerts if something is wrong – from a filter change request to a potential component failure, plus, remarkably and crucially, they allow you to run a diagnostic and then modify parameters so problems can potentially be fixed remotely from the comfort of an office.
If the problem does require an intervention, the remote diagnostic means that engineers will arrive forewarned and forearmed with all the appropriate equipment to fix it first time.
Dispensing tea and coffee, iced tea and iced coffee, juice and water with no single-use plastic in sight, these ground-breaking, elegant, compact (just 33W x 43D x 71H cm), sustainable units provide a total drinks solution that reduces cost, time and effort for distributors and engineers.