Winterhalter’s Douglas Graham celebrates two decades of dishwashing

Douglas Graham with some of the Winterhalter MT warewashers he has sold crop
Douglas Graham with some of the Winterhalter MT warewashers he has sold.

Douglas Graham, business development manager for Winterhalter UK has celebrated 20 years of selling Winterhalter’s MT (multi tank) conveyor systems.

As MT project specialist, the Glaswegian has helped specify up to 700 machines over the years – adding up to around 2.1m mm of conveyor belting, about the length of 23 football pitches.

These large flight and rack conveyor models can wash thousands of items per hour, and Graham has seen many changes over the last 20 years. “Modern machines are much more efficient, not only in terms of their wash results but also in terms of massive reductions in power, water and chemical consumption,” he said.

Story continues below

“There have been big strides in technology in all sorts of areas, from the use of heat exchangers to the development of smart wash arms that clean better using less water.”

One thing that hasn’t changed is the big challenge, which he characterised as: “Persuading customers to invest in the correct specifications to meet their needs – these are expensive machines and understandably people want to reduce their expenditure. What’s vital is to make sure the system will be able to cope – if not, there will be problems down the line.”

Graham has sold systems to a wide range of customers. One of his first sales back in 1999 was to a Marriott Hotel in London. Since then he’s seen MTs installed in football stadia, universities, hospitals, tableware hire companies (all the dishes and glasses for the royal weddings have been processed through a Winterhalter MT), the Wimbledon All England Tennis and Croquet Club, the largest shopping centre in Europe, motorway service areas, oil platforms and the Royal Albert Hall. Furthermore, he feels that perhaps the oddest application was an MT that was used to wash contact lenses in a mass production plant.

On the future of the warewashing range, he detailed: “The next step for the MTs will be connectivity. We already offer it on our smaller machines, and it’s making a significant difference in terms of operational efficiencies. Winterhalter is right at the forefront of the technology, so I expect to see MTs with Connected Wash soon.”

MT machines feature a modular design and a range of options, so they can be configured for the individual site’s requirements. For example, a larger multi tank system could comprise a loading zone, a pre-wash zone, main wash zone, rinse zone, air knife drying zone, a fresh air drying zone and an unloading zone.

Winterhalter celebrated Graham’s anniversary with a surprise presentation, featuring a 20 year certificate and a gift voucher. “I was taken aback, but I’m still so pleased to be part of the best warewash team in the UK,” he said. “Onwards to the next 10 years!”

Tags : anniversarypeopleWarewashingwinterhalter
Clare Nicholls

The author Clare Nicholls


  1. Many congratulations Douglas,
    It is a great and very real pleasure to be working with such a well respected and professional colleague.
    We are all very grateful that you are part of our growing Winterhalter sales team.
    Many thanks for all of your years of hard work, dedication and commitment to Winterhalter, it is really appreciated – here’s to many more years ‘in the saddle’!
    Best Regards

  2. Amazing service to the ware washing industry and such a nice guy well done Douglas always a pleasure to work with you.
    Kind regrds

Leave a Response

Protected with IP Blacklist CloudIP Blacklist Cloud