Winterhalter ready to service during 2012 Olympics


Warewashing solutions company Winterhalter has devised a strategy to cope with the increase in hospitality during the 2012 Olympic and say it is ready with a team of technicians should restaurants, bars or hotels fall foul of faults.

The company has said that as visitors descend on the Capital, the hospitality industry is going to be “working at full pelt” to meet the demands of the hungry and thirsty.

Due to the speed at which dirty crockery and glassware will need to be cleaned Winterhalter is encouraging those offering hospitality to have a full service of its washing equipment ahead of the Games.

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A release from the company said: “It is certainly not the time that operators want glass and dishwashing machinery to fail.

“Winterhalter has looked at its service provision and devised a detailed and comprehensive action plan to make sure that none of its customers are left waiting for technical back up.”

The Olympics strategy includes reactive technicians that will work split shifts for maximum cover with extended call logging hours, extra technicians to be relocated to the London area to reduce waiting times, installations and deliveries overnight for minimum disruption and downtime, motorcycle and bicycle response teams to avoid traffic snarl ups, and a parts vehicle based in London for rapid response. 

Despite these extensive measure, Winterhalter has said it is best to schedule a maintenance visit as soon as possible, so any potential problems can be dealt with before the Olympic rush starts.




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