Oxfordshire-based supplier, Ovation Commercial Services, has installed a Winterhalter UC undercounter glasswasher at the Kraft Werks pub in Nottingham.
The bottle-shop and taproom site required a new warewasher to keep fresh glasses up to speed with high demand. Director Os Morgan commented: “We wanted the absolute best that we could get and the Winterhalter we saw was the best in the marketplace.
“The machine is excellent. It’s quiet, efficient, easy to use and very, very effective.”
Kraft Werks acquired the new warewasher using Winterhalter’s ‘next level’ solution Pay-Per-Wash (PPW) plan. This means there is no upfront cost for the user, they pay per wash as they go along.
Morgan added: “We chose Winterhalter because it’s a great machine and PPW is a payment system that absolutely suits our business needs. It meant that we didn’t have to pay anything upfront. We can have access to a fantastic appliance, and just pay as we go. We simply pay for the washes as we actually need them.”
In addition to this financial fluidity, the PPW system covers all customer support, maintenance and cleaning chemicals. Washes can be purchased by going online and buying credits, which are loaded onto the machine.
“A big reason that we chose this Winterhalter is because the PPW means that we don’t have to pay separately for consumables, they are all included as part of the deal,” said Morgan. “It’s a real worry-free and stress-free way to utilise the machine.
“The Winterhalter support is exceptional,” he added. “Their help line is available every day, including Saturdays, so if we ever have any technical questions or we need top ups or spares there’s always somebody available on the phone for us. It’s been absolutely invaluable – the service levels are second to none.”