Warewashing manufacturer Wexiodisk has revealed that it is introducing a special Web Service Tool across much of its range.
The company, which has recently launched in the UK after predominately focusing its efforts the Scandinavian market, says the tool will provide users with a detailed record of how their machine is performing.
The technology works by connecting the unit to a dedicated page on the Wexiodisk website via a wireless internet link.
From here, the operator is able to monitor and download a fully compatible HACCP report detailing individual wash and rinse tank temperatures for every cycle, as well as any faults that may have occurred.
“Operators can personally monitor the wash temperature for each individual cycle to help ensure consistent results are achieved each and every time,” said Simon Frost, UK country manager for Wexiodisk.
From a maintenance perspective, engineers are able to identify any faults remotely via a number of predefined error codes, before ordering the necessary spare parts prior to arriving on site.
An option to remotely override the fault, depending on the type of problem, allows the operator to continue to use the machine with limited access until resolved.
“Not only does this give an almost 100% first-time fix result but it also significantly reduces the downtime of the unit for the establishment,” said Frost.