Welbilt is ramping up its after-sales support offer for UK dealers with a series of food safety and professional barista skills training.
Having invested in building its culinary team, which can train individuals up to Level 4 Food Safety and Hygiene Management, the company now has the official capability to teach others up to Level 3, under the accredited Chartered Institute of Environmental Health guidelines.
A number of Welbilt staff have already undertaken the ‘Introductory Food Safety’ qualification and it will be extended to selected dealer and distributor partners in 2020.
Two free food and hygiene training sessions are planned for UK dealers in February at both its Guilford and Sheffield development kitchens.
They will provide Welbilt’s network of UK dealers with the opportunity to achieve level 1 certification for food safety and hygiene.
Additionally, Welbilt has invested in Specialty Coffee Association (SCA) professional barista training for staff following the integration of the Crem portfolio earlier this year.
Steve Hemsil, sales director for the UK & Ireland at Welbilt, said: “We have already made use of these new training capabilities by arranging for Welbilt UK’s sales team to participate in the Introductory Food Safety training – a short course that allows the team to confidently and safely handle food at exhibitions, customer demonstrations and masterclasses.
“Likewise, by completing internal barista training with our SCA training partners, the team has become competent in the demonstration of basic barista skills, allowing them to showcase the true capabilities of the Crem machines and offer greater support to our customers.”