Welbilt extends parts warranty

Welbilt Cafe – Corporate (logo) – Mid (1) crop
Welbilt appliances bought up to 31 April will feature an extra year’s warranty.

Welbilt UK has extended its complimentary 2 year parts warranty to April 2021, as part of its mission to support its customers through the challenges of the pandemic.

Available with selected Convotherm, Merrychef and Crem models, the warranty extension is designed to provide UK foodservice sites with a further 365 days of reassurance and operational piece of mind.

Steve Hemsil, sales director – UK and Ireland, Welbilt, explained: “Whether a business is looking to invest in new equipment in order to satisfy increased takeaway demands, or an operator is looking to re-kit their kitchen during this period of lockdown in preparation for re-opening, the need for manufacturers to provide further added value and support on-top of top quality equipment is a must in these challenging times.

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“It is for this very reason that we decided to extend our 2-year parts warranty offer, providing operators with further operational peace of mind which will take them through the course of this pandemic and beyond.”

By extending the eligibility dates for this complimentary 1-year offer, warranties on orders delivered and invoiced between 1 June 2020 and 31 April 2021 will now be: Merrychef – 2-year parts + 1-year labour, Convotherm – 3-year parts + 2-year labour, and Crem – 2-year parts only (only applicable to coffee dispensing equipment).

Welbilt UK has also ramped up its digital support methods, meaning dealers and operators can pick the brains of its culinary, service and sales teams – teams who are currently dedicating the majority of their time to Welbilt UK’s network of customers, providing them with one-to-one virtual support sessions which can be arranged via the phone, email or video call at the convenience of the customer.

Tags : customer supportWarrantywelbilt
Clare Nicholls

The author Clare Nicholls

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