Vacancy: Service Coordinator, Fulcrum Commercial Kitchens

Fulcrum-colour crop

Fulcrum Commercial Kitchens is currently recruiting for a full-time Service Coordinator to join an established team. The successful candidate will have to be self-motivated, highly organised, proactive and dedicated.

Key responsibilities for the Service Coordinator:

  • Taking phone calls for the service desk
  • Raising jobs on company callout system
  • Liaising with engineers and customers regarding callouts, revisits and any issues
  • Keeping the internal job tracker up to date
  • Raising parts order for callouts (including placing purchase orders)
  • Collation and filing of paperwork
  • Liaising with sales department on project and new orders
  • Pro-active interest in developing an in-depth understanding of the operation, maintenance and trouble-shooting of a wide range of catering equipment types across all manufacturers


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The ideal candidate will have:

  • Service desk experience within the foodservice industry preferred (but not essential)
  • Ability to remain calm & focused in a pressurised environment & ensure deadlines are met and customer satisfaction is achieved
  • Confident communicator with a professional telephone manner; able to handle all queries effectively and develop successful relationships with customers & colleagues
  • I.T skills – Excel, Word, and Outlook would be required. Training will be giving on the basic internal systems.
  • Highly competent with numerical calculation, especially percentages
  • Flexible attitude and willing to assist others
  • Punctual, reliable and tidy worker

Working hours are Mon to Fri and 9am to 5pm.

Salary £20,000-£25,000 – dependent upon experience and suitability

For more details or to apply

Please email:

Tags : dealerdistributorfulcrumfulcrum commercial kitchensjobsrecruitment
Clare Nicholls

The author Clare Nicholls

1 Comment

  1. Respected sir,
    I Mr. Bosco Mariano Nazareth worked in Emirates flight Catering company, Dubai for 10 years as kitchen Equipment technician in hobart German machine and kitchen Equipment machines , In another building of ours we was having Meico machines i.e maintenance free machine and so only few maintenance work was coming, i like to apply for the technician in the Meico machine if available, my abilities to fix motors, panels ,guides, fix contactors and wiring according to the drawing given.
    Tanks and regards

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