UCC Coffee UK and Ireland has launched The Future of Automation, a report exploring how technology is shaping and solving industry challenges.
Over the last 12 months, the UK coffee shop market has seen a considerable 7.9% growth, with estimated sales of £10.1 billion, according to Allegra World Coffee Portal. UCC’s report considers how automated processes are evolving to further accelerate this growth.
The research investigates how automation is enhancing the future role of the barista, how data enables operators to make smart decisions for their entire coffee estate and how automated technologies are increasing efficiency in the supply chain.
Phil Smith, head of category and insight, UCC Coffee UK and Ireland said: “As the entire world – from businesses to individuals – embraces automation, its power as a driving force for change is undeniable.
“Globally, the automation market is forecast to increase by 30% to reach £3.13bn by 2025, according to the Robotic Process Automation Market Size, Share & Trends Analysis Report, Research & Markets, 2019.
“Our report considers how automation is changing the face of the coffee industry, solving widespread challenges from seed to sip.
From growing to harvesting, through the supply chain, to preparation, payment, customer service and delivery.
“For the consumer, automation signals choice and reliability. Good value, quality and consistency can all be achieved without compromise, delivering a new age of coffee experience to all.”
The report follows the launch of UCC Coffee’s latest super automatic coffee machine, the Black&White4.