CESA’s latest training programme, the Principles of Food Service (PFS), is designed to help tackle the skills shortage and the need to recruit young blood to the foodservice industry. Two companies that have recently benefitted from the initiative are Lincat Catering Equipment and Target Catering Equipment.
CESA consultant Steve Loughton delivered the PFS course at both Target and Lincat. He said: “Forward thinking companies that embrace the ethos of training and development will be the winners now and in the future. PFS helps recruitment, by demonstrating a commitment to personal development, and gives a basic grounding that helps newcomers quickly make an impact.”
PFS is a nine-module course that takes two to three hours to complete. It gives newcomers to the foodservice industry a basic grounding in key areas such as food storage, food hygiene and commercial kitchen equipment. The course can be delivered by anyone accredited with CFSP (Certified Food Service Professional). Loughton’s long experience in the foodservice equipment industry, and his communication skills, feed into his mentorship, which is why CESA asked him to deliver the course to companies wanting input from an expert.
At Lincat, Loughton delivered PFS to nine members of staff, who work in a variety of different areas within the company. They were reportedly enthused by the course and impressed by the clarity of the information. Michelle Hennell, who has joined Lincat as a services administrator, commented: “Each module followed on smoothly.”
Emily Bell, who is a sales administrator, said: “It was very helpful in understanding kitchens processes more, which in turn will help when advising customers.” Meanwhile their colleague Anne-Marie Greatwood, head of customer service, said: “I really enjoyed the course. So much so that I’m looking into the next step.”
At Target, Loughton tutored the company’s new junior design engineer, Ian Williamson, through PFS. General manager Charlotte Pedrette was impressed by the results, saying: “With his knowledge and experience, Steve is able to deliver an insight into the catering industry that few would be able to match. I would highly recommended CESA’s Principles of Food Service programme as a great starting point to newcomers entering our industry.”