The Vision Commercial Kitchens-inspired Catering Engineer UK Forum has surpassed 1,000 users, more than doubling in the past 2 years.
The online platform was originally intended as a means of finding engineers who could carry out maintenance and repair work for Vision, but has developed into a busy forum where engineers from any company can seek help from other engineers, resulting in faster fault diagnosis, more first time fixes and less recalls.
In fact, the forum has grown over the last 2 years from 500 members when it won the CEDA Technical Groundbreaker Award in 2017, to over 1,300 active users today.
Vision’s head of service David Andrews was instrumental in the platform’s creation. He commented: “Winning the CEDA Groundbreaker back in 2017 gave unprecedented publicity for the platform which has seen membership numbers soar over the past 2 years.
“We now have close on 1,400 active members with a real diverse collection skillsets covering everything with the commercial kitchen. Problems are collectively solved by members daily, which for the wider industry and clients means quicker repair times, less misdiagnosis and a more efficient service; all through the basic means of sharing knowledge. It is also an invaluable networking tool.”
He further revealed: “Due to the volume of activity, the platform is now run by myself, Matthew Abbott of Abbott Catering Services along with Ben Odling of NWCE Foodservice Equipment – the help I receive from these guys is invaluable.”