First Choice Group has signed a spare parts master distribution agreement (MDA) with Synergy Grill, with supply beginning yesterday.
The spares specialist will be investing in the cooking equipment brand’s UK based parts stock. Plus the partnership will give First Choice customers access to: the UK’s largest stock of genuine OEM Synergy Grill spare parts; specially trained customer service advisors, who will be able to offer experience and guidance on parts for the Synergy Grill equipment range; detailed, up-to-date parts and operation information; equipment diagrams, parts and user manuals; and part photos, including 360° part view images.
All of these features can be accessed on First Choice’s website and app. The company’s training team is also working with Synergy Grill to offer training sessions and equipment demonstrations for dealers and end users.
First Choice Group MD John Whitehouse said: “This is an exciting prospect for First Choice Group establishing another exclusive partnership, with a new fast-growing manufacturer in the catering industry.”
Synergy Grill’s marketing and commercial director, Richard Ebbs, added: “We have been very impressed with the professionalism of First Choice.
“Synergy Grill continues to go from strength to strength as one of the fastest growing catering equipment brands in the UK.
“Its fat atomising technology means you have no fat tray, you simply vacuum out carbon dust. The Carbon Trust accredited grills reduce customer’s energy requirements by 59%, saving them up to £3,000 a year in energy costs.
“As we have advanced patented technology that you won’t find in any other catering equipment, working with First Choice means we are ensuring that only the correct and genuine parts are specified to our customers and ensure engineers, receive them in the fastest time possible.
“We are also very excited about a number of other initiatives we are working on with First Choice to ensure engineers, dealers and customers can receive some of the best training available within the Industry.”
Synergy Grill’s patented technology has won multiple awards since it launched in 2017 and the company has experienced rapid growth in the hospitality sector. From its beginnings in 2006 in Cambridgeshire UK, Synergy Grill has grown into a globally recognised equipment manufacturer selling throughout Australasia, the Middle East, Europe and South Africa.