Jestic has now fully integrated Servequip into its Paddock Wood head office, with almost all of the catering equipment service firm’s staff completing the move to Kent this summer.
The Josper and Woodstone supplier had to physically extend its head office to accommodate the Servequip team, who collectively bring the company’s total workforce to 70 people.
The move means all of Jestic’s back office sales, warehousing and spare parts functions are under one roof, which it believes will allow it to provide a much more co-ordinated response to support and maintenance. The Servequip brand remains due to its recognition with customers.
Jestic bought 50% of Servequip back in 2012, taking over its product distribution activities in the process. In turn, Servequip Assistance assumed responsibility for all of Jestic’s spare parts.
Jetsic purchased the remaining 50% of Servequip at the end of last year and has spent the period that followed bringing the two operations together.
“We have had an interesting summer, moving Servequip in here [to Paddock Wood], properly getting to grips with what they do and integrating them into our systems and so on,” explained Jestic’s managing director, Steve Loughton.
The acquisition means that Jestic now has 33 engineers on the road providing nationwide coverage, as well as a further 15 office-based staff.
Loughton said: “Servequip originally had 18 or 19 people, but we had a couple of people who retired and a couple of people who had worked for Servequip for 20-plus years who felt it was a once-in-a-lifetime opportunity to take a pretty decent redundancy. But everybody else moved across, which we were really pleased about.”
Loughton said the six-month gap between finalising the acquisition and moving the staff across was largely down to the process of extending the office and undergoing a detailed TUPE (transfer of undertakings) exercise.
It also took the opportunity to continue running Servequip’s office and warehouse in Croydon until all staff had acclimatised to the new set-up.
“What that has meant from a customer perspective is that we have actually continued with the business uninterrupted,” said Loughton. “It has just carried on and nobody from the field side has seen any sort of changes at all, which is great.”