It’s nice for any catering equipment company to get positive feedback from a customer… especially when that customer happens to be Her Majesty The Queen.
That is exactly what has happened to Aberdeen-based commercial kitchen services firm Comcat Engineering, which is now the proud recipient of a Royal warrant.
The company has officially been endorsed as the catering engineers to HRH after providing services to the Queen’s house in Balmoral over the past five years.
Royal warrants are a mark of recognition that tradesmen are regular suppliers of goods and services to The Queen, The Duke of Edinburgh or The Prince of Wales.
John McKenzie, service director at Comcat, told Catering Insight that the warrant represented another “seal of approval” to add to the accolades it has already picked up.
“It once again shows that we are leading the field with our professional approach, reaching clients that require good quality service and reliability of use,” he said. “In any language in every culture around the world the Queen is looked up to as a figure of excellence, so to be associated to Her Majesty is a privilege and honour.”
Comcat is now allowed to use the legend ‘By Appointment’ and display the Royal coat of arms on its products, such as stationery, advertisements and delivery vehicles.
The warrant is initially granted for five years, after which time it comes up for review by the Royal Household Tradesmen’s Warrants Committee.
McKenzie says the award of the warrant caps an exciting period of growth for the business, which today counts itself as the preferred Scottish service partner for manufacturers such as Electrolux, Rational and Winterhalter.
“Many people felt that we had lost the plot five years when we invested in putting in the latest IT systems and giving all our engineers handheld PDAs. In those five years we have become the largest catering engineering force in the north of Scotland with 15 engineers on the road — seven out of our Aberdeen office and eight out of our Inverness office. We also run a full-blown apprenticeship scheme helping many young people find employment.”
Comcat claims its business is expanding at a rate of 10% to 15% a year and adheres to the highest standards through its membership of organisations such as GasSafe, NICEIC, Safe Contractor, Constructionline, and CHAS.
“Being audited by all these brand leaders every 12 months keeps us up to date and always in line with current standards and legislation,” says McKenzie.