Miso Robotics has partnered with Hoshizaki group company Lancer Worldwide to create an automated beverage dispenser.
Both companies saw the need for beverage automation in the commercial kitchen – an area of order completion that has been plagued with inefficiency as quick service restaurant workers look to navigate compact, fast paced kitchens and unpredictable order volume during shifts.
The new automated beverage dispenser will integrate with point of sales (POS) systems and come equipped with a guided workflow for employees to ensure accurate order completion synced with driver and customer arrival times.
The machine will be able to automatically pour drinks and advance beverages to enable a grab-and-go format for foodservice staff. When an order comes in, the connected approach will allow the beverage dispenser to ‘know’ the beverage needs associated with the order and will automatically issue the appropriate sized cup, begin pouring and seal the drink. The entire process is timed to complete as close as possible with the time the meal/remainder of the order is ready for hand off to the customer or delivery driver.
Miso Robotics’ chief strategy officer Jake Brewer said: “Lancer has consistently supplied the market with dependable products for more than 50 years and there was no question when it came time to decide who to partner with to create an automated beverage dispenser.
“Lancer has a legacy of stand-out industry quality and shares in our vision for beverage innovation and futuristic design. Order fulfilment is a major factor for customer satisfaction and operators can’t afford to have a beverage left behind when a delivery driver or customer visits. We are extremely excited to create a product that will not only make the lives of those working in commercial kitchens better, but will be a game changer for the industry as a whole to deliver a world-class customer experience.”
While Lancer Worldwide’s director of applied technologies, Brad Davis, added: “Lancer has always stood out as a trusted global beverage dispenser manufacturer because we put our customer and partner needs at the forefront of every project we undertake.
“The quick service brands we work with every day are well aware of what their challenges are – they know they need more efficiency, and they know there is new technology out there that could make it possible. Miso Robotics will help us bring all the right pieces together for an innovative design that makes automation, connectivity, and intelligence possible for operators. We are excited to collaborate with them to bring this concept to life, and into the hands of operators around the world.”
Miso Robotics has been pioneering in the field of commercial kitchen automation through a robot-as-a-service (RaaS) and software-as-a-service (SaaS) model that began with Flippy, the automated burger flipper system, and has since branched out to the CookRight artificial intelligence-powered cooking system.