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Rational provides update on combi steamer delivery challenges

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Rational has notified dealers that due to current challenges including disruptions to global supply chains and the Ukraine/Russia conflict, it is unable to accommodate the increased customer demand for its combi steamer products in a timely manner.

In a statement sent to the cooking equipment manufacturer’s distributor network, seen by Catering Insight, Rational UK’s representative wrote: “All combi steamers currently on backorder are scheduled to be delivered in 2022. However, despite all our efforts, all combi steamers ordered from today will be scheduled to be delivered from January 2023.

“Rational would like to take this opportunity to personally reiterate that we want to deliver – and we will – as soon as we can, as quickly as possible. Customers and our partners should continue to specify and place orders with Rational with consideration to our lead time. Now, however, we can’t make any reliable predictions as to when global supply chain delays will abate. We hope that the challenges we are currently facing will be resolved quickly, and that the situation stabilises as soon as possible.” 

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Tags : combi steamer ovenssupply chain
Maria Bracken

The author Maria Bracken

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