Parry Catering Equipment has introduced a 24-month warranty on all of its Parry-branded equipment purchased after today (1 June).
The measure is the result of a step change for the Derby-based Parry Group, which has seen the company introduce a philosophy of ‘controlled continuous improvement’ – now embedded in all aspects of the business.
One of the aims of the new company ethos is to ensure that every component and finished product is produced right the first time, thereby ensuring that warranty issues are kept to a minimum.
“Looking at the successful Parry business we have today, while drawing up plans to secure an even brighter future, we decided that the time was right to embrace a change in culture and all business operations from marketing through to despatch and after-sales service,” said Parry’s director, Mark Banton.
“To achieve this we created a top level business change plan that will make us class leaders in our sector. The extended warranty is a key part of that strategy and of our enhanced offering. Customers can rest assured that Parry offers the best all-round package.”