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Ovation stands for efficiency at Oxfordshire pub

Winterhalter-UC-in-action-at-The-Windrush-Inn crop
The Winterhalter UC in action at The Windrush Inn.

Oxfordshire-based Ovation Commercial Services (OCS) has supplied a new Winterhalter undercounter UC-ME glasswasher to the Windrush Inn in Witney.

The site required an appliance that could manage the warewashing demands of its steakhouse, grill and carvery menu.

With periods of intensity coupled with quieter spells, co-owners Jeremy Laight and Mia Lester wanted to invest in catering equipment that could handle a heavy load, provide energy efficiency and offer a cost effective solution. “We were looking for a new glasswasher, a premium product, which would be easy to use, easy for staff training and offer reliability,” said Laight.

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Therefore OCS helped them by recommending Winterhalter’s Pay Per Wash (PPW) finance solution, which is said to have made the company’s undercounter UC-ME glasswasher affordable. There’s no upfront cost with PPW – the machine is free and operators just pay for the washes they do. After researching the scheme, Laight spoke to a Winterhalter representative, and made his choice. “We chose Winterhalter because of the PPW option – it seemed too good to be true, but we’ve had the machine for several months and it’s been absolutely fantastic.”

While Lester said: “The new glasswasher is much more efficient than our old one. To get the best out of it we make sure it’s fully loaded each time we use it, that’s not a problem – there’re no half loads here.”

As well as only being charged when they use their UC-ME, there are no additional maintenance or repair costs and all chemicals are included as part of the plan.

Subsequently, Laight and Lester decided to add a PPW PT passthrough dishwasher to the Windrush Inn’s kitchen setup a month later. Lester reported: “The PT has been very efficient. It gets all of the plates and cutlery very clean, especially during our busy periods. We can fit a lot of plates in there and there’re lots of places to put the pots and little condiment containers that we use.

“The PPW scheme with both the machines works incredibly well for us. We just log in, use the reference numbers we’ve been given for each machine, and then pay by card – it’s instant. We then get a paid receipt through the post, which easily matches up to the bank statements.”

Winterhalter’s latest UC Series is capable of processing up to 77 racks per hour and is available in four sizes, from small to extra-large. The PT passthrough dishwasher has an energy management system so that it can handle up to 72 racks per hour, and it features energy-saving technology as standard.

Tags : dealerdistributorinstallationovation commercial servicesWarewasherWarewashingwinterhalter
Clare Nicholls

The author Clare Nicholls

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