Norwich dealer bids to fill helpdesk vacancy


Norfolk distributor Broadland Catering Equipment is looking for a part-time, temporary co-ordinator to assist with managing its helpdesk.

The company has been forced to advertise the position due to staff illness. It is unclear at this stage how long the vacancy will be open, but Broadland said it is anticipated to be at least four weeks.

Broadland’s helpdesk is in charge of handling all inbound phone calls, dealing with incoming sales and service enquiries and raising follow-up documentation. It also types up service reports and oversees all other admin duties within the company.

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The Norwich-based kitchen house sells and maintains commercial catering equipment in the Norfolk and Suffolk area, carrying out projects for schools, hotels, nursing homes and local restaurants.

It is one of the most established catering equipment distributors in East Anglia, serving the market since 1976.

Broadland said that the hours for the vacant position are 9am to 1.15pm, five days a week.

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Andrew Seymour

The author Andrew Seymour

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