Commercial Catering Spares, one of the UK’s most established suppliers of spare parts for the commercial catering industry, has just launched its new approved Rational training facility.
CCS, based in Heywood, Lancashire, says it strongly believes in offering quality customer service and technical advice, with training being an important part of that support.
When the unit next door to its HQ became available, CCS seized the opportunity to expand. Now converted, the smart new facility has room to teach groups of up to 12 on a range of Rational equipment.
Stuart Blane has recently joined CCS as training manager and has been instrumental in its set up.
Blane has regularly attended special ‘Train the Trainer’ courses at Rational Germany and has had over 18 years’ experience as a field service engineer.
The three-day Rational SelfCooking Center White Efficiency (SCCWE) course covers Installation, CMP logic, SCCWE logic, Service, Maintenance, Troubleshooting and Gas Technology with its first attendees last week finding it extremely worthwhile.
“We have always believed in offering our customers as much support as possible and been keen to develop our training offer.
"Our close partnership with Rational has allowed us to work together to create the right environment to offer detailed and specific courses to our engineer customers,” said Jonathan Booth, managing director of Commercial Catering Spares.