Nelson Catering Equipment has added the Royal Albert Hall to its list of clients after supplying a new dishwashing solution to the venue.
With up to 5,000 glasses a night in need of cleaning, the site specified a Winterhalter RoMatik reverse osmosis unit and a Winterhalter MTR multi tank conveyor warewasher to get its glassware sparkling.
The Royal Albert Hall’s kitchen operations are handled by caterers Rhubarb and it carried out an extensive review of its equipment when it took over the contract last year.
“The washroom is a key element of our operation and the old warewasher was not up to the task, so we looked for the best solution,” said Aaron Whitelock, director of rhubarb. “Quality was the primary aim and, after careful consideration, we chose the Winterhalter system, in conjunction with their chemicals and service. That gives us a one-stop solution.”
Although the primary focus is glassware, the MTR supplied by London-based Nelson is also used for crockery and utensils, on separate wash cycles, as occasion demands.
“It does all the glasses for events as well as doing those used in the bars and boxes,” said Whitelock. “It also cleans the crockery used at events and in the boxes.”
In order to achieve best results the MTR has a special switching device which alters the washing parameters, including chemicals and temperatures, to suit whichever type of ware is being processed.
Whitelock says he has also been pleased with the level of after-sales support provided by the manufacturer too. “As with any new system, we had teething issues. The Winterhalter response was positive and strong,” he said.