More continental manufacturers seek to reassure sector over coronavirus

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European catering equipment manufacturers are doing their best to function while the coronavirus crisis continues.

Further European catering equipment manufacturers have revealed their plans of action in the face of the coronavirus pandemic.

One of these is Charavines, France-based Charvet, which released a statement to reassure its users, distributors, kitchen houses and consultants that the company continues to run as usual.

Charvet UK MD Wayne Cuomo detailed: “The Charvet factory continues to run and is supplying spare parts and manufacturing our heavy-duty cooking ranges and one-piece stainless-steel work tops as normal.

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“However, we do not know what further restrictions the French government will place upon the workplace, so like everyone else, we await developments.”

He continued: “The Charvet spare parts operation continues to run as usual from the Charvet UK office. We have taken the opportunity to stock up on the most requested parts and, even in the event of factory closures, we understand the spares operation will continue to function normally.

“While this situation is unfortunate, we will continue to work hard on behalf of Charvet and our customers.

“Charvet’s UK office continues to remain open for distributor and customer enquiries and, as usual, the Charvet UK team of sales advisors who already work from home, will continue their customer support via the phone, skype and email.”

Elsewhere, Czech Republic-based combi oven manufacturer, Retigo, issued the following information following extraordinary measures taken by the country’s Ministry of Health in connection with the Covid-19 illness.

The statement began: “In the interest of protecting employees, customers, and the public, we are cancelling all training and presentations, but we are searching for a substitute solution.

“For receiving materials and for dispatches, heightened safety measures apply with the goal of limiting contact between drivers and employees. If you use a carrier, please inform them.”

Retigo also confirmed its purchasing department is actively securing the most essential components for production and service.

Though it underlined: “We have no information as to whether any of our suppliers have closed production. Some of them, however, are facing unprecedentedly high demand.”

Nevertheless, the manufacturer reported that its production capacity is only slightly affected for the time being.

The notification concluded: “Retigo has over 100 combi ovens in stock, and it is therefore up to business partners whether to replenish their stock.

“Retigo employees are not to travel until further notice. They will use remote communication tools. Some employees will work from home as necessary and agreed.

“Employees returning from a government-designated high-risk country as of the given date will observe quarantine. We have cancelled all visits from abroad.”

As of yesterday, no Retigo employee has been determined to have the coronavirus.

However, at Italian refrigeration manufacturer ISA, production activities have been suspended from 16 to 22 March.

CEO Marco Giulietti wrote on the company’s website: “The ISA logistics department will be partially operative so as there will not be disruption of the scheduled loads of this week; the rest of the company continues to be at your service in ‘smart working’ mode.

“I apologise now for any inconvenience this may cause, even though I’m sure you’ll understand the reason. I would like to take this opportunity to publicly thank all those who have worked in the factory this week because, despite the understandable concerns, have shown professionalism, dedication and courage.

“Thank you again for your trust and understanding, we are sure that together we will overcome this hard challenge.

“Stopping now is necessary, to start again stronger than before.”

Tags : CharvetcoronavirusISAretigo
Clare Nicholls

The author Clare Nicholls

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