Natasha Bowman is described as an absolute asset to Direct Kitchen Equipment and a treasure to work with.
Since joining in 2015, she has adapted to almost running the company single-handedly. Managing multiple projects and new openings at any one time, clients always request Natasha by name because they know that she will always go above and beyond to deliver what they need.
For instance, a large London-based burger chain was looking to open a new site in Cambridge but was unfortunately let down at the last minute by its supplier. The company contacted Natasha and she succeeded in project managing the kitchen equipment supply within a week and 2 days.
Following this superhero move, she was then asked to supply all the operator’s equipment for its new Southwark Street branch with a month to turn this around.
It’s not just new projects she manages, she also comes to the rescue of her clients at any time of day. She will, without any complaint, fire up her laptop, phone her suppliers on speed dial and attempt to fix the issue for them.
Nothing is ever too much for Natasha; whether she’s on holiday or at home, her clients always come first and she will do whatever it takes to resolve issues and deliver on time.
When faced with challenges, she takes them in her stride and approaches everything methodically to ensure every little detail is covered and acknowledged.
Industry colleagues say she completely deserves the title of Unsung Hero as she has such a determination to make things happen but she never accepts recognition for this and quietly moves onto the next project to deliver.
The Unsung Heroes category of the 2017 Catering Insight Power List is sponsored by Turbochef. To visit the company’s website click HERE.
Company: Direct Kitchen Equipment
Address: Cutlers House, Lumen Road, Royston, Hertfordshire, SG8 7AG
Tel: 01763 248008