CEDA’s 2017 Conference at the Heythrop Park Resort in Chipping Norton on 30-31 March will feature a seminar by Tim Knowles, head of Four Group’s health and safety division.
This will focus on construction design and management (CDM) in the hospitality sector and how the 2015 regulation changes have impacted upon the design and implementation of projects.
Adam Mason, CEDA director general, commented: “Changes to the 2015 CDM regulations are important for CEDA members and the companies they work with on design and construction projects for foodservice clients. Knowles will use his 20 plus years experience as a health and safety consultant, with a particular appreciation of CDM, to help us understand the new regulations including the impact on small works and maintenance, and how they can work to our benefit.”
Knowles’ seminar will call on his experience in all aspects of health and safety consultancy, including CDM services, vacant building inspections, noise assessments, site health and safety inspections, training courses, accident investigations, corporate strategic advice and audits. Delegates should also gain from his knowledge in providing strategic advice on health and safety and CDM compliance for a number of large developers and retailers.
Furthermore, the conference will culminate with a final keynote session from the author of OMG Marketing, Geoff Ramm.
Ramm is no stranger to the CEDA Conference, having given a keynote talk in 2015, but this year his OMG Excellence in Marketing will link with the overall conference theme of Excellence by Association.
The creator of Celebrity Service and OMG Marketing, Ramm will focus on how delegates can attract more customers by creating marketing ideas and detail how great customer service leads to profitable, repeat business.
He aims to help delegates discover their own ideas and understand how to implement them. Companies across six continents have outperformed their competitors by using Ramm’s unique insights on customer service and marketing.