Czech combi oven manufacturer Retigo has confirmed that established catering equipment repair firm Ian Dance Services (IDS) is selling and supporting its product range in the UK.
IDS representatives recently spent time at Retigo’s factory getting trained on the technical side of the firm’s product range.
Retigo’s customer support manager, Jiri Balasek, took IDS through all aspects of service repairs and preventative maintenance.
The trip was arranged to build on the basis of a partnership that was formed during Hotelympia back in February.
“The visit tied in with Retigo’s launch of the larger 12 2/1 and 20-grid gas ovens, which have great potential for IDS’ mainstay customer — the MOD,” explained Adam Robertson, Retigo’s commercial manager in the UK.
Although IDS is historically a service-led company, Robertson said the company was coming across so many opportunities for replacement equipment that it made sense for it to begin working with Retigo for its combi oven needs.
IDS is based just outside Weston-Super-Mare and supplies many sites in the South West.
The family-run business was started in 1990 and provides a wide range of kitchen design, supply and maintenance services.