Hospitality is the most stressful industry to work in within the UK, with 57 per cent of employees reporting workplace stress, according to the latest research by the team at private rehab clinic Delamere.
The industry scored 0.0/10 for workplace stress, as well as 2.9/10 for health and wellbeing, and 0.7/10 for the average yearly salary of £20,015, placing it ahead of other industries including Retail, Transport and Education.
It was recorded as part of an article by Hotel Tech Report earlier this year that hotel workers felt a very high level of stress each day, which could be down to the physical expectations throughout the day, such as heavy lifting, short and irregular breaks, as well as dealing with the public.
The same can be said for the health and social care sector, as this kind of work usually involves many hours a day of working while standing up or on the move, as well as helping people out of chairs and beds, with this industry ranking second in relation to stress levels, with a high score of 56.3 per cent.
The same could be said for the health and social care sector, as this kind of work usually involves spending many hours a day working while standing up or on the move, as well as helping people out of chairs and beds, with this industry ranking second in relation to stress levels, with a high score of 56.3 per cent.
At the other end of the scale, the industry with the lowest record of stress was the information and communication sector, with a score of 47.5 per cent overall, a result that may come as a surprise to some given the amount of new skills and information that must be absorbed in such roles.
Martin Preston, Chief Executive and Founder at Delamere, said: “Stress in the workplace is disastrous for many reasons, one of them being that burn out can actually lead to being less productive and making mistakes. In industries that deal with machinery or are based in dangerous environments, this could have catastrophic consequences.
“Untreated stress and work burnout, which is made worse by the toxicity of grind or hustle culture, can lead to severe cases of anxiety and other mental health conditions – which could then, in turn, lead to an employee needing to go off work sick.
“The mental health of employees should always come first for a business, which is why it can be unprofessional and detrimental to contact employees outside of working hours or suggest that people work overtime for no extra income.
“This kind of mentality contributes directly to hustle culture, and could lead to employees feeling that they have failed if they ever take a break. Keep all communication within paid hours, and try as much as possible to build relationships with your employees outside of work – this will allow employers to get to know their workforce as human beings with emotional needs, and will in turn make their employees feel more comfortable when voicing concerns.”
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