Swedish-headquartered potwasher specialist Granuldisk has reported its online training sessions have proven popular.
The manufacturer took swift action when the first cancellations came in late February and adapted its training schedule for an online experience.
UK country sales manager Keith Broadway reported: “Whereas before participants in the sales and product training sessions called Granuldisk Academy would have travelled to Sweden, which is always a pleasure, all they have to do now is join a Teams session. What we’re not able to do online is the hands-on training, and of course, experience our friendly and welcoming company – that’s the only downside.”
CMO Johan Molander added: “We’ve had to steer our efforts to a more online way of working and communicating – a welcome turn of events, if one dares to be optimistic (which I think we should). It has helped us to adapt to an online mindset faster, but also our audience to be more susceptible.”
Any normal year would bring around 100 attendees to the Swedish factory and showroom. Embracing the new online approach has resulted in over 200 attendees from all over the world, in about 2 months.
Some comments from participants include: “Great, very informative and engaging. Need to ensure more of our team attend.” “Covered all the aspects of the machines and their key benefits and features, along with USPs.” “I really learnt a lot from the presenter and the audience questions.” and “Understanding the water and chemical saving and the time that can be saved.”
Broadway commented: “Obviously we have a better reach this way and are able to talk to many more. A huge boost for our mission, which is saving the planet, one drop at a time. More potential drops this way. And when it comes to saving the planet there’s also the added bonus of doing it at a lesser impact on the environment.”
Granuldisk pot washing machines use granules, water and a small amount of detergent to mechanically scrub pots and pans clean. The blasting power combined with high temperatures is designed to wash in minutes, using an average of 70% less water, energy and chemicals than traditional pot washing methods.
There are more 1.5-hour Granule Technology online sessions being run this month, with some availability remaining on several of them.