As UK sales of its VarioCooking Center continue to grow, FRIMA has appointed Normanton Catering Technicians as the company’s specialist spare parts supplier.
“With more customers embracing the idea of using multifunctional appliances, we need to ensure the availability of spares,” said Graham Kille, managing director of FRIMA UK.
“Normanton Catering has a reputation for excellence and it has the resources and the infrastructure for the task, since it supplies spares for other leading catering equipment brands.
“This move is another important stage in our development in the UK market.”
Normanton Catering will carry a comprehensive stock of spares for the award-winning VarioCooking Center range, including for the new Dynamic version.
The company’s advanced warehousing facility will help ensure fast turnaround of orders, with a choice of next day or timed delivery, either direct to site or to the service company.
Normanton Catering Technicians has a long relationship with FRIMA – it was the brand’s first UK service partner, back in 2007.
“We get on really well with the team both in the UK and in France, and it’s a real honour to be asked to be the brand’s spare parts supplier,” said managing director Duncan Normanton.
“To be fair, I’m not sure how busy we’ll be with FRIMA spares, as the product is manufactured to a very high standard but on the occasion a breakdown occurs, we have a first time fix rate of 96% – I expect that’s similar to other service suppliers.
"It’s a brilliant piece of kit, great quality, and it’s really starting to take off.
“If you go into a kitchen and ask the chefs which appliance they’d like to take home with them, they all say the FRIMA.”