First Choice is seeking to cement its position as the largest UK-based supplier of catering spares market after bringing a series of new recruits on board in recent months.
The Cannock-based outfit has now grown its headcount by more than 20 people this year and says it will look to take on more staff if the business continues to grow.
Its workforce recently got a boost when it hired four ex-Electrolux employees who had been working at the catering equipment manufacturer’s head office in Birmingham but were unable to move when it relocated to Luton towards the end of the summer.
One of those is Robin Tompkins, who has 36 years’ experience in the foodservice sector and worked at Crypto Peerless prior to Electrolux. He has joined First Choice’s technical team, linking up with directors John Whitehouse and Carl Bate for a second time as they worked with him at Electrolux before founding First Choice.
Lisa Togher, meanwhile, has taken up the post of team leader for partner customers, while Gill Ryan and Dawn Goding have begun roles in the firm’s purchasing and accounts departments.
“With such a wealth of experience provided by our recent newcomers First Choice are proud to say that we now offer our customers over 100 years combined knowledge of the Electrolux brand,” said Whitehouse. “This will enable us to provide a top quality customer service and ensure continuous customer satisfaction.”
He added: “We’re driven with a passion and desire to be the best we can be, and this year alone at First Choice we have employed over 20 new staff and with the continual growth of the company from year to year we expect this number to continue to rise as we continue to evolve.”
As well as inducting new members into the organisation, First Choice is currently working towards achieving ISO 9001 accreditation by 2014.
It is working with the Lloyd’s Register Quality Assurance (LRQA) to embody a quality management system (QMS) which seeks to provide customers and stakeholders with the assurance of a robust management system and corporate transparency.
First Choice says the certification will enable it to demonstrate its commitment to quality procedures, practices and continuous improvement.