Dawson has announced a UK spare parts partnership with market specialist First Choice.
The moves come just a few weeks after Ambach, a fellow Ali Group company, confirmed the appointment of First Choice as its official OEM spares provider for the UK.
Dawson says that a reliable source of spare parts is at the “very heart” of an efficient service operation and it will lean on First Choice to supply dealers and customers with the components they require.
First Choice works with many of the leading manufacturers and co-founder, John Whitehouse, insists it has the infrastructure to cope with market demands.
“First Choice has the IT systems, human resources and logistics capability specifically tailored for the UK spares supply market,” he said. “We maintain what we believe is the most diverse stock of commonly needed parts in the UK and next day delivery throughout the country is our standard service for stock items ordered before 4pm.”
Parts are stored at First Choice’s 27,500 square foot warehouse in the centre of England, a facility that is equipped with state-of-the-art storage and picking facilities.
First Choice pledges to make it easy for customers to identify the items they need by offering a series of fully illustrated catalogues and CD containing photographs of over 25,000 parts for cooking, dishwashing, refrigeration and coffee making equipment.