Spare parts supplier First Choice Group is celebrating after achieving the ISO 9001:2015 Quality Standard.
Being ISO 9001:2015 certified means the company can employ a business management system that ensures its complete commitment to delivering an outstanding customer experience.
Focusing on areas such as Leadership, Planning and Support this new standard of certification should enable First Choice to progress the 3C’s – ‘consistent approach, customer satisfaction and continual improvement’.
Quality and HR manager for First Choice Group, Denise Whitehouse, said: “This achievement underlines our commitment to delivering a service which not only meets the needs and expectations of customers but strives to exceed them too.
“At First Choice our staff are our greatest asset and our customers are our biggest motivation, they are at the heart of everything we do.
“Our customers want a quality service, they deserve one. ISO 9001:2015 proves that we can deliver it and to the highest industry standards.”