FEA conference to host business recovery session

Paul Dickinson crop
Paul Dickinson, director of food at Fuller’s, is one of the speakers at FEA’s 2021 conference.

FEA’s industry conference will be hosting a business recovery session as part of the programme on 15-16 September at Chesford Grange, Kenilworth. 

Three major foodservice names have been announced as speakers: Paul Dickinson, director of food at Fuller’s, Mark Davies, MD of ISS Foodservice, and Steve Coates, MD of Advance Group.

They’ll discuss, dissect and advise on how they see the recovery going, and how the industry can best maximise its potential. FEA has brought together the three protagonists, with their different areas of expertise, with the intention of sparking debate that will give delegates insight into the current state of the market, as well as offering stimulating ideas for future growth.

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Paul Dickinson has transformed Fuller’s food offering and, in doing so, delivered in excess of 200% increase in food turnover, materially increased business profitability and consistently raised customer satisfaction. He will be the England team head coach for the Culinary World Cup Luxembourg in 2022.

Mark Davies concentrated on delivering profitable growth through strong leadership, sector expertise and customer focused service solutions as board director for the education market at ISS Facility Service UK. In 2018 Davies became MD of ISS UK Food Service, responsible for creating food service experiences for its customers.

Steve Coates is one of the most experienced and successful foodservice equipment industry professionals, as well as being a member of the FEA council.  He founded Advance Group in 1981, overseeing its continuing growth. He led the group through the extremely challenging pandemic, during which time he and the senior leadership team reinvented the business so that it is already back in profit.

Steve Hobbs, chair of FEA, said: “We’re absolutely delighted to have such a strong panel for this vital part of conference. Business recovery is going to be a focus for the foodservice industry for some time as we meet and overcome the complexities of Covid and Brexit.”

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Clare Nicholls

The author Clare Nicholls

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