Contract caterer Elior UK has been named as one of the best big companies to work for in the UK by workplace specialists Best Companies. It is the only contract caterer to reach the list, positioning it as a leader in the hospitality industry and the UK employment market as a whole.
Tim Hammond, Chief Executive, Elior UK says: “This award is the UK’s definitive survey on satisfaction in the workplace and our ranking is testament to our commitment to investing in our people and making sure we have a strong, positive culture.
“We’re very committed to training and we invest in our people’s skills to deliver a great customer experiences. To do this, we have developed eXperience, the award-winning customer service training programme, that’s delivered by Elior employees throughout the business.”
Employees at each of the 650 UK sites select a peer who they feel delivers a great customer experience to become a Service Champion. These Service Champions deliver the eXperience training to colleagues in 19 short, interactive sessions using a series of games, cartoons and practical tasks that bring the modules to life.