Essex-based kitchen house CCE Group has announced the addition of Certa Service to the group, as its national service provider.
As of July 2018, CCE Group’s service coverage increased to a national, 24/7 offering. Following the addition of Certa Service to the group, CCE has stated that its clients will receive comprehensive service coverage for equipment purchased from the group.
Certa Service have been providing full catering equipment service, breakdown cover, PPM and spare part supply to clients since it was founded in 2014. The firm feels it has excellent response times, geographical coverage and spare parts availability plus in-depth knowledge of equipment brands, and believes these are reasons why this step should be good news for CCE Group clients, both existing and new.
CCE Group MD Ray Costelloe commented: “I am delighted to welcome Certa Service as national service provider for CCE Group. At CCE we pride ourselves on offering the best quality bespoke fabrication and the best prices on equipment and we now offer added value, comprehensive service coverage to all our clients, 24 hours a day, 7 days a week.”
Dan Loria, Certa Service MD added: “In the hospitality industry, we live or die by word of mouth recommendations.
“After-sales service is key to maintaining client relationships and ensuring positive feedback is shared with peers. This partnership is a very positive step both for Certa Service, CCE Group and their clients.”