C&C Catering Equipment has bounced back from the initial impact of the pandemic, posting a positive set of financial figures for the year ending 30 April 2021.
In the Chester-based distributor group’s latest annual report, which is now publicly available from Companies House, both turnover and profit climbed.
Revenue increased by 22%, from £15.1m to £18.5m, while operating profit rose by 4% from £895k £929k. However, group profit margin fell from 23% to 17%.
MD Peter Kitchin told Catering Insight: “My fellow directors and I are obviously delighted with the results which show an increase in turnover and also and most importantly an increase in profit.
Within the report itself he stated: “We have set our budget for the coming financial year and consider that the group is well-placed to advance its financial performance in 2021/22, despite the continuing difficult circumstances and uncertainty over the impact of the pandemic on the economy as a whole.
“As a group, we are highly focused on customer service and take pride in developing long term relationships with all of our clients and providing them with a consistently high quality service. To maintain this focus, our key assets are our staff and the systems which we adopt and we have again invested heavily in both during the past year in order to ensure that we are always delivering the best possible service in the most efficient and environmentally friendly way.
“We constantly review our services and monitor our monthly KPIs, which serve to both report our achievements and motivate us to seek even higher levels of service and efficiency.”
Kitchin further emphasised these points in his comments to Catering Insight, saying: “We couldn’t have these great results without the relationships we have formed with our clients, consultants and main contractors. We appreciate the opportunities that we are given and strive to continually improve and to always try and get the world class basics right!
“We have superb teams in all three companies in the C&C Group and couldn’t do it without each of them stepping up and doing their best each day. Our loyal supply chain have also been very important to us in the last 12 months, they, like our bank, our accountants and insurance brokers, are key partners in our journey.”
Looking ahead, he summed up: “The future is looking bright, I’m pleased with the current order book and think we are well placed to have another good year.”