The Catering Insight Distributor of the Year – Business Development award, sponsored by Jestic Foodservice Equipment celebrates those distributors which have significantly moved their business forwards over the last 12 months, whether by producing outstanding financial performance, investing in facilities, equipment or staff, or putting into place company-wide action plans which have brought hugely positive results.
So this year’s prominent dealers are:
Dunstable-based Advance Group had to do a bit of re-thinking of late, when its bread and butter casual dining market saw a bit of a downturn. But this innovative company took matters into its own hands and ensured its stability by working hard to add a number of new project customers in new channels. Its servicing offerings continued to soar though, with the asset management division delivering year on year growth, bolstered by a continuing investment in Intequip, its intelligent repair/versus replacement system, and adding five engineers to its roster.
Catering Equipment Support
Eastleigh’s Catering Equipment Support has had good things come in threes this year. The distributor has added six Citroën Dispatch vans and a support vehicle to its fleet, increasing the total to 16 to keep the team mobile. This move was carried out just in time for the expansion of a significant existing contract. Catering Equipment Support has already been managing catering equipment servicing for the Goodwood Racecourse complex for over 5 years, but this has now extended to the entire Goodwood Estate. Furthermore, the distributor has bolstered headcount by three.
Fulcrum Commercial Kitchens
Posting a record turnover at the beginning of 2019, Marlborough-based distributor Fulcrum Commercial Kitchens expanded by nearly a third in what it described as a ‘storming’ year. It put this to good use though, as much of the profit gained from this increased business was re-invested in staffing, new vehicles and an overhaul of its computer network. A considerable amount was also left in the business to insure against this year’s continuing Brexit uncertainty. The firm also dived into social media, hiring a part-time staff member to increase its online presence.
The IG Group
From its North East base, light equipment specialist The IG Group has become one of the biggest suppliers to the catering and hospitality industry, and distributors of key brands in the country. It now offers around 10,000 products, including being appointed as the sole distributor for a wide range of exclusive and prestigious brands such as Portuguese porcelain company, Vista Allegre. The dealer has bolstered its presence in the south by both appointing an experienced sales manager based in the south and by opening a showroom at the London Design Centre in Islington.
Uxbridge-based WilcoxBurchmore is adapting to an increasing demand for its services in the front of house sphere by adding interior design to its own in-house services, as well as liaising with suppliers and building contractors to create turnkey projects. With a small core team, the distributor ensures that it keeps quality high for its key markets of staff dining and educational establishments. Impeccable organisation makes sure that the distributor’s average slate of 12-14 simultaneous projects run without a hitch and engender repeat custom.