The Catering Insight supplier training and education award, sponsored by CESA, is aimed at those manufacturers who have invested extensively in education programmes for the benefit of the industry over the past 12 months. This could be for their own staff, dealers or the wider sector.
Therefore the shortlist is:
This year, Carpigiani invested in a new state-of-the-art Development Centre in Park Royal, London, a facility equipped with all the latest Carpigiani technology, enabling one-to-one or group equipment training for distributors, customers and maintenance engineers, as well as being home to the innovative ‘Gelato University – Foodservice Professionals’ programme for professional chefs. This programme sees training and development chef Michele Stanco, former head of the pastry team at Heston Blumenthal’s renowned three Michelin-Star restaurant, The Fat Duck, delivering training sessions for chefs.
Jestic Foodservice Equipment
At the end of 2017, Jestic launched a series of free ‘Educational Workshops’ aimed at distributors and operators, designed to enhance knowledge and expertise across the sector. Covering subjects including frying, baking, pizza and solid fuel cooking and grilling as well as further plans to develop national account-specific one-day courses, the workshops have been designed to provide technical knowhow and knowledge and get the most from the equipment. The sessions are run by Jestic’s culinary team at its new state-of-the-art development kitchen within its head office in Paddock Wood, Kent.
Linda Lewis Kitchens
Linda Lewis Kitchens has heavily focused on its mission to educate its distributors, hiring a full-time pizza chef to run its demo days at the demonstration facility in Oldham. Dealers are invited to come with their clients to ‘try before they buy’ and receive advice from the brand’s knowledgeable chef, ensuring the customer is getting the right piece of kit for its operation. LLK also hosts regular demonstration days tailored specifically for dealers to ensure that they are familiar with the product range and are aware of the latest innovations.
This year, warewasher and icemaker specialist Maidaid Halcyon has enhanced its monthly sales and engineer training through feedback it received from distributors. The free courses take place at its headquarters in Brackley. The new support methods and platforms for distributors include enhanced literature in the form of hygiene and maintenance guides supplied with machines. The firm has also published training videos to YouTube and increased its in-house technical staff members. Furthermore, Maidaid’s full support literature portfolio is accessible on its website.
Rational has developed a new training initiative for its dealer business partners’ Deal scheme. This involves one and two day courses and sets a new standard in ensuring that its business partners have a comprehensive knowledge of its appliances and support, and the tools to ensure they can deliver the best possible advice and support to end users. The training also covers Rational’s new UK Training and Resources App which includes a searchable database so that operators can find their nearest dealer or service provider.