The Catering Insight supplier training and education award, sponsored by CESA, is aimed at those manufacturers who have invested extensively in education programmes for the benefit of the industry over the past 12 months. This could be for their own staff, dealers or the wider sector.
Therefore the shortlist is:
This year has seen Carpigiani create the world’s first ever dedicated gelato training programme for foodservice professionals. As part of the launch, the company has invested heavily in adapting its showroom and development kitchen in Park Royal, North London. Working closely with dealers, the facility has been developed to feature multiple workstations, each containing state-of-the-art technology and the very latest in gelato equipment as well as a range of visual and audio technology to enable instructors to teach the modules effectively.
First Choice Group
The relocation of First Choice’s business to a new multi-purpose-built facility has provided the company with the impetus to take customer support to new levels through investment in new personnel and automated stock management technology. Additionally, the firm has expanded the level of training offered by technical division Combico and increased the level of stock it holds from a number of major catering equipment manufacturers. The net result of this transformation is a faster and more efficient service for dealers and engineers.
The implementation of Lincat’s Select Partner Programme has brought a new level of structure to the way the brand manages key partners providing a full turn-key commercial kitchen solution, increasing sales of Opus 800 equipment for all parties in the process. Investment in new sales and marketing tools to facilitate business is best illustrated by the launch of a series of product training videos that are designed to make it easier for dealers to demonstrate how end users can get the most from the brand’s combi steamers.
The National Catering Equipment Centre was set up this year as a centre of excellence for the catering industry and features equipment from all of Nisbets’ own-label brands as well as products from third party manufacturers. The facility has been designed to be used by dealers and consultants, with an in-house development kitchen and training rooms providing a place for learning and menu development. Distributors visiting the NCEC are able to see the latest equipment from more than 40 brands in one place.
The roll-out of more compact models from its product range, coupled with the launch of Connected Cooking 2.0, which places Rational at the forefront of kitchen digitisation, has provided distributors with significant new growth opportunities this year. The manufacturer has also doubled the size of its UK headquarters, creating two fully-equipped demonstration kitchens, conferencing rooms and, most importantly, a dedicated technical training centre for engineers. This facility will allow more product training and service classes to be delivered to UK partners.