Lloyds Bank Commercial Banking has strengthened its support for SMEs across London with the launch of a specialist hospitality and leisure relationship team.
Designed to provide a higher quality of industry-specific support for firms across the capital, the move comes as part of a significant restructure within the bank’s SME division.
The hospitality and leisure team is supported by eight relationship managers, who will focus solely on acquiring and working with hospitality and leisure customers with a turnover of up to £25m, providing them with relevant and tailored guidance that is geared specifically to their industry.
After recognising a growing customer demand for sector-specific knowledge and support, Lloyds Banking Group is one of the first UK banks to adopt the approach and will be bolstering its relationship managers’ knowledge and experience through CPD courses.
Steve Last, senior manager, hospitality and leisure at Lloyds Bank Commercial Banking, said: “This is a really exciting time for our SME teams across London, and hundreds of local businesses are set to benefit from an enhanced level of support as a result of the London restructure. We have a huge amount of experience and expertise that customers will be able to take advantage of and all our team members will undergo regular training in order to develop this even further.”
Lloyds has set up a number of specialist industry teams in recent weeks, including ones focused on the manufacturing, wholesale and retail industries.