Alto-Shaam is continuing to support customers in its home nation, the USA, as well as internationally, as it looks to keep essential workers and populations supplied with fresh food.
The business is working closely with convenience stores and other retailers, as well as restaurant owners and professionals in the hospital and healthcare sectors to ensure they have the equipment they need to ensure that high quality, hot food is always available.
Alto-Shaam is also ensuring that its culinary chefs are on-hand to provide advice on introducing new menus and testing new products, and in making the most of the equipment already installed. Its technical support team is similarly still engaged, working closely with its authorised service network to minimise equipment downtime and ensure a steady supply of spare.
The company’s production facility in Wisconsin continues to manufacture its full range of kitchen equipment solutions, including hot holding equipment and Vector Multi-Cook Ovens.
Alto-Shaam continues to maintain its QuickShip program for same day/next day shipping on its most popular product models in select regions.
President and chief operating officer Steve Maahs said that in the difficult weeks ahead, the focus is the health and safety of employees and keeping customers supplied with the support they need: “As a family-owned business, we believe it’s important to come together as a family during this global pandemic for our customers, partners and employees.
“Our products support healthcare facilities, grocery stores, convenience stores, public service agencies, and more. During the Covid-19 pandemic, we will continue production and support for these essential businesses and other customers, as they work to feed our everyday heroes and their communities.”