Winterhalter has introduced its ‘Next Level Solutions’ to the UK market during a flashy, hi-tech launch today at London’s Soho Hotel.
Chief among the new developments was its internet-connected warewashers, called Connected Wash, which can be networked via LAN or W-LAN in order to monitor their status.
Features which can be monitored include chemicals and detergent supply, wash cycle completion and the self cleaning programme. Users can set up notifications for when the next service and maintenance appointment is due too.
During the video presentation shown to the assembled dealers, operators and industry luminaries today, CEO Ralph Winterhalter said: “Operators can monitor and optimise warewasher operations in different locations around the globe.”
All data from the machines can be accessed via an online portal from any internet-enabled device, with the machines’ various functions represented in traffic light format – green if the function is normal, amber if it needs attention and red if there is an error.
Users can even download the instruction manuals for the machines, retrieve logbooks to demonstrate HACCP compliance and set up notification alerts to inform them of errors.
Winterhalter demonstrated the global reach of its new development during the launch, with product manager, Jens Stein, making a live video call to a site in Sydney, Australia which has been trialling the technology. The status of the machine was updated in real time through the portal displayed as part of the presentation.
Furthermore, another ‘Next Level Solution’ on show was the Pay Per Wash scheme, which will allow sites that only sporadically require a warewasher to simply pay for a certain number of wash cycles, rather than for a whole machine.
Users can go to the Pay Per Wash website and buy via credit card a code that is valid for a set amount of cycles and input that into the machine.
There is a fixed price per cycle and it includes the warewasher, racks, water treatment and chemicals.
Stephen Kinkead, Winterhalter’s UK MD, said at the launch: “This alternative payment system is what many customers have been waiting for. We are reaching new clients who can use the machines regardless of their budget.”
Both solutions will initially be available for Winterhalter’s UC Series of undercounter machines, with rollouts planned for the rest of the range soon.