Northern Ireland-based distributor JD Catering is riding the crest of a wave at the moment, as its business has grown by over 30% since this time last year, with first quarter growth this year at 12% already.
The success has enabled the company to add another sales rep and an engineer to its team, taking its engineer total to five.
It has also been able to invest in a new fleet of vans, as well as hand held service devices which enable its office to receive a full live report on all service calls. This allows immediate follow up on parts, and the customer can receive the full report too.
Furthermore, JD Catering has established a new laundry service department, which has already helped it to win five new contracts with schools and nursing homes. This seven day a week service call centre manages all catering equipment and laundry maintenance enquiries.
Not content with these developments, the Cookstown-based firm has introduced a cash and carry into its 30,000ft2 head office to offer a more complete one stop package for the commercial catering equipment industry. It is also setting up two new click and collect depots, one in Belfast, and the other in Dublin.
“After exhibiting at the Catex Exhibition in February, we had such a good response, we felt this was the next step to help us increase our presence in Southern Ireland,” said JD Catering’s owner Jason Currie.
The company also operates a retail side called Posh & Pans, with high street outlets. It has also opened a department in its head office. “We are finding the domestic market is becoming more open minded and are interested in commercial utensils and we have seen our footfall increase by 200%,” reported Currie.