Regale offers new tool for microwave training

Regale’s new training videos were shot on location at the Kenwood office in Havant.

Microwave and cavity liner supplier Regale Microwave Ovens has produced training videos which dealers can use as a tool to introduce their customers to microwave operation.

Engineers can also use the videos for education, as one part details the correct siting of a microwave and points to avoid.

Regale worked with a leading brewery group to put the videos together, as the operator wanted to train its staff to understand how easy it is to sign for a new microwave oven without checking it and then find faults and damage long after the delivery driver has left.

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The first video shows how to sign, check the box, unbox the microwave properly and check for damages and faults which could possibly happen. It goes on to getting the microwave up and running.

Another part explains how to use and look after a microwave, as well as things users can check before calling out an engineer which may prove to be costly.

The films use Regale’s biggest selling microwave oven, the Panasonic NE1853, and its new stainless steel door model, the NE1878.

Also included in some shots of the films is a Microsave Cavity Liner because the brewery group also uses them.

Filming was by “Shot BY Cannon” at the Kenwood office in Havant, Hampshire and a professional actor was used, as well as one of Regale’s directors.

The videos are available free of charge on Regale’s website and the supplier is happy for anyone to use them free of charge. The firm can also send out a free USB loaded with the videos, on request.

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