Ovation stands up for pub project

Ovation Commercial Services helped The Butchers Arms’ landlord Ian Willis to choose a new Winterhalter glasswasher.

Hemel Hempstead-based distributor Ovation Commercial Services has helped a pub in Beccles, Suffolk, to choose a new warewasher with an affordable payment process.

The Butchers Arms landlord Ian Willis asked the dealer for help as he felt the site’s existing warewasher was not up to the challenge. “Our old machine wasn’t particularly great. You’d have to hand polish everything as it came out, which just wasted time.”

Willis wanted to bypass this stage with a new unit, and so turned to Ovation for advice. The distributor recommended a Winterhalter UC Excellence-I Plus glasswasher, with an integrated reverse osmosis unit.

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“Winterhalter’s a make I’ve been aware of in the past,” said Willis. “But I’ve always considered it as out of my reach. I could never consider buying one as an outright purchase. So to be able to have one is fantastic!”

The site can afford the appliance due to the manufacturer’s recent Pay Per Wash scheme introduction. The package includes racks, water treatment and chemicals, and sites only pay a fixed price per wash. This means that operators can have access to what is designed to be high-end equipment, but only pay for what they use.

The RO unit in the glasswasher filters water before it’s used, removing salts, minerals and other impurities. Willis commented: “Now the glasses come out of the machine sparkling clean, ready to be used again immediately.”

The price for running a Pay Per Wash system includes maintenance and repair costs, plus the cost of a wash is tax deductible as an operating cost.

Operators can logon to Winterhalter’s secure online portal, purchasing the amount of washes required, and then inputting a code into the glasswasher.

Willis reported: “You know exactly how much it’s going to cost you, and I can already tell it’s saving me money compared to our previous washer.

“Winterhalter delivered the machine and installed it, checked the electrics, tested the water and made sure we had the right chemicals. If anything goes wrong, or even if I just have a question, I can call up and get help, or they’ll come out and get it fixed, all at no extra cost.”

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