Norfolk-based commercial catering engineering service and maintenance provider JD Catering Equipment Solutions has signed up to become an approved service agent for Krupps dishwashers.
The firm has over 20 years’ experience and will now provide maintenance coverage in the East Anglian region for Krupps.
JD’s MD Justin Dawson and sales director James Desira first noticed Krupps at the Great Hospitality Show 2017, and were impressed with the manufacture and the quality of the equipment on display. Following talks with Riccardo Scuotto, export managing director for Krupps, the pair feels it was an easy decision to offer their support.
Since the official agreement, JD Catering Equipment Solutions has supplied and installed a new dishwasher and a new glasswasher into a local restaurant, Shiki Japanese Restaurant in Norwich.
There was also a Krupps glasswasher installation at the region’s professional football club, Norwich City FC.
Krupps has 50 years’ experience of manufacturing glass/dishwashers. Using today’s technology, the firm launched the first warewashing appliances with Wi-Fi, a feature called iKloud, to allow the machines to be remote controlled, diagnostically monitored and serviced using any computer, smartphone, or tablet. This gives real time notifications of any problems to engineers in advance of site visits to allow quicker response times.