Nisbets opts for external vehicle fleet management

Nisbets has now invested in a new fleet of vehicles.

Catering equipment dealer Nisbets has appointed Fleet Alliance to manage and support its car and van fleet.

Previously, all vehicles were managed internally but as the firm was not able to provide 24 hour cover itself, it sought external management.

Nisbets drivers can now choose from a total of 12 different manufacturers provided they fall within their monthly car allowance budgets, instead of the previous three.

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These range from executive brands such as BMW, Audi, Jaguar and Mercedes, to more mainstream makes such as Ford, Vauxhall, Nissan, Volkswagen and Mazda.

Sophie Wells, financial accountant at Nisbets, said: “Our drivers have responded really well and they can now easily access their vehicle information, all emergency contacts and support services, either through the e-fleet portal or the e-fleet mobile app which they have on their smartphones.

“Our dedicated account manager, Madelaine Webster, has been very helpful and is now seen as our drivers’ champion who is able to answer any queries they might have and get the car they want, in their relevant pay grade,” she added.

Fleet Alliance MD Martin Brown added: “With Nisbets, we have been able to introduce a series of fleet management measures which have helped improve the efficiency of the fleet, as well as increasing driver service, reducing internal administration and improving support levels.”

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