To help distributors help their customers, Meiko UK has launched an online tutorial intended for staff who will be using the manufacturer’s glasswashers on a regular basis.
The objective is to troubleshoot potential problems before they happen and the tutorial consists of 12 pages of do’s and don’ts, from topping up detergent to how to clean the machine, glass storage and daily maintenance.
At the end of the tutorial is a brief test to ensure key elements have been learnt. Questions range from – ‘what position should the machine door be left in overnight?’ to ‘what is the correct rinse temperature?’
After successfully completing the test, the member of staff will be able to print out a personalised certificate as proof of their understanding on how to use the machine.
Meiko believes that training is a key element in ensuring warewashing machines are used correctly and work to their optimum efficiency, which in turn helps to reduce call outs to avoidable breakdowns.
This tutorial is available free to all distributors and their customers using Meiko glasswashers.