HVAC boosts customer support team

Ian Levin (left) welcomes Rose Lazell and Jim Dixon to the HVAC team.

Following the launch of Heartfield Ventilation & Air Conditioning’s (HVAC) new kitchen ventilation division nearly 18 months ago, the company has grown its customer base and portfolio of project work.

As a result of this success and in order to maintain its high standards of customer service, HVAC has recruited additional staff.

Two of the new joiners are Rose Lazell in the project administration and sales support department and Jim Dixon as senior design and project manager.

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With her long experience in the industry, Lazell moved from Britannia Kitchen Ventilation to HVAC in January of this year.

She said: “I am delighted to have joined the team at HVAC and I am looking forward to the new challenges that lie ahead, whilst helping to build and strengthen our market position.”

Dixon was also at Britannia Kitchen Ventilation as production manager and has worked in various design and projects roles through the industry.

His knowledge will be applied to his new role in project management to help bolster HVAC’s design and management services in its system work.

“My new role enables me to get back in front of customers again and help HVAC deliver the service it is renowned for,” commented Dixon.

Ian Levin, HVAC’s general manager of kitchen ventilation added: ‘I am so pleased to welcome Rose and Jim to HVAC.

“I have had the great pleasure of working closely with them both for many years and I know that we will create a formidable team capable of the very best response to customer needs and a project support service that will be second to none.”

The timing of these appointments coincides with HVAC’s launch of three new product ranges: Zephyr Canopies, ServiClad services distribution units and WallClad splash-back systems.

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