Two former Carford service engineers have branched out into creating their own catering equipment maintenance company.
Mark Saville and Will Oryino established Apeiron Catering last December in Ringwood, Hampshire and the firm currently covers the South of England. It offers catering equipment service and maintenance, reactive breakdowns and installations, as well as sales of new equipment.
Apeiron has already secured various contracts, including two large care home groups: Colten Care, which covers all 19 of its homes and Care South covering 14 of its homes. It has also won orders from pubs and schools and various hotels around the Dorset and Hampshire area, one of which is the Captains Club Hotel, in Christchurch.
Saville commented: “After having both previously trained and served 7 years as service engineers at The Carford Group, we felt there was something lacking in the industry: good communication, fast response, customer care and focus, along with a high quality standard of work.”
The name Apeiron derives from the Greek word for infinity. "The name was chosen along with our strapline ‘Infinite Care, Ongoing Commitment, Continued Support’ to promote our commitment to our clients and the care and the pride we take in our work,” added Saville.
“Our main aim is to build and sustain a good local client base initially, with the view to expand to further areas and eventually national coverage in future. We pride ourselves on customer care, having good communication, fault finding thoroughly and having a good turn around on ordering and supplying spare parts, enabling us to produce a superior service that is more effective than other catering engineering companies, giving us that competitive edge.
“As well as being confident we can maintain our clients’ equipment and keep our customers’ businesses running effectively, we take pride in doing this with a quick response, with health and safety at the forefront of everything we do.”
Saville and Oryino believe that the firm has been a success so far, with the business’s first additional engineer due to start on 29 July. The two co-directors will be looking for further engineers as the client base grows. “Our target is to at least double our client base by the end of the year,” predicted Saville.