New for 2016, the Catering Insight supplier training and education award, sponsored by CESA, is aimed at those manufacturers who have invested extensively in education programmes for the benefit of the industry over the past 12 months. This could be for their own staff, dealers or the wider sector.
Therefore the shortlist is:
Maidaid Halcyon believes distributor knowledge is key to specifying the right equipment for the user and therefore driving customer satisfaction. It now offers free monthly sales training as well as complimentary technical training on its entire range. The company has constructed a warewashing technical appreciation course on its machines that specifically trains distributors in the use and installation of equipment, along with the correct setup using pre-set software and engineer modes.
The launch of another culinary innovation demonstration site this year – its fifth in the UK – has provided distributors with another resource to learn about equipment in a live setting. Led by a new development chef, Manitowoc’s culinary innovation days provide an insight into the latest products for dealers and end users. It has increased its involvement in operators’ menu development by offering bespoke training, demonstrations and menu programming via its dedicated culinary team.
A new training facility unveiled at Meiko’s UK headquarters in Slough has provided the market with a valuable resource for warewash training. The site contains a cross-section of working machines, such as undercounter, pass through and rack transport models, to enable hands-on training of distributor and other third party engineers. This facility is backed up by engineer training courses that see specialists flown over from the company’s head office in Germany to add value to the sessions.
Middleby UK’s recently-opened 50,000ft2 demonstration facility has made a massive difference to the training and education it can offer dealers and end users. At six times larger than its previous showroom, the supplier showcases its vast range of brands and products, and can do so simultaneously, demonstrating how different kit can work in conjunction with each other. All Middleby UK staff even have to train in the showroom for 1 month when they join the company.
Wexiodisk has invested heavily in product training with dealers over the past year, as well as assisted visits to end users in order to drive education of new warewashing innovations. The launch of a dedicated UK website, packed with product detail, and the introduction of a warranty activation form to ensure smooth reaction by its service partner if required, has also left customers more informed. Training courses have been launched in the UK to improve the knowledge of dealer engineers.
The electronic vote to choose the winner will open on Monday 31 October, when senior distributor representatives will receive an e-mail invite to participate.
The 2016 Catering Insight Awards is supported by Cedabond.
Tickets are available individually or for tables of 10 HERE.
For more ticketing or sponsorship information, contact:
0203 176 4226
0203 176 5632